Key Takeaways:

• Understand why your employees don't feel the benefits you've worked so hard to build — and what to do about it.

• The real disconnect between employee benefits and the people they are designed for is not the quality of coverage, but the lack of personalisation. 

• Practical perspectives on how HR leaders can bridge that gap, and the role that employee-centered advisory, digital integration, and trusted human advisors play in building a workforce that feels genuinely supported.