CHRO Symposium

As the role of leadership continues to evolve and be redefined, HR leaders need to be well equipped to lead business transformation and address workforce transition. This theatre focuses on how CHROs can step up to accelerate digital transformation and manage change for long-term organisational success.

Track Schedule

Day 1 (April 24)


Opening Remarks

Catherine Wong, Managing Director – HRM Asia


OPENING KEYNOTEA Regulator’s Perspective on Global Human Capital Trends, Outlook and Technology’s Impact

  • Effects of global human capital policy, regulatory and enforcement developments on all HR aspects
  • Advice on HR regulation and compliance amidst trends in employee activism and discrimination
  • Promises and perils of deploying and using AI-driven technologies in HR and the workplace

Keith Sonderling, Commissioner – U.S. Equal Employment Opportunity Commission (EEOC)

LEADERSHIP PANELThe Future of Work: Value Creation through Innovative HR Strategies and Technologies

  • Resetting for relevance: Redesigning work, working and workplaces to scale performance
  • HR transformation and people dynamics – How, when and what to prioritise?
  • Boosting digital HR and moving from market hype to strategic investments

Aslam Sardar, Chief Executive Officer – Institute for Human Resource Professionals (IHRP)
Aileen Tan, Group Chief People & Sustainability Officer – Singtel
Akarin Phureesitr, Chief People Officer – Central Pattana

Morning Tea Break

CASE STUDYSteering HR Transformation to Elevate Work and Deliver on Business Imperatives

  • Adapting to new work paradigms and holistic technology adoption
  • Navigating process innovation and data-driven insights for competitive advantage
  • Effective strategies and synergies for HR and EX to enhance business value

Melinda McKinley, Global Head, HR Strategy & Digital Transformation – Standard Chartered Bank

PANEL Future Proofing your Workforce and Enhancing Business Resiliency in the Age of AI

  • Prioritising workforce upskilling and reskilling in bridging the skills gap and digital divide
  • Supporting people development and change management with new age tools
  • Ensuring business sustainability with a skills-based talent model and agile work design

May-Ann Lim, Director, Data Governance | Executive Director – Access Partnership | Asia Cloud Computing Association

Dean Tong, Managing Director, Head of Group HR – UOB
Melissa Kee, Chief People Officer – Temus
Terence Chia, Assistant Chief Executive Officer, Corporate Group | Cluster Director, Human Capital, Digital Industry & Talent Group – Infocomm Media Development Authority (IMDA)
Toi Chia Tan, Chief of People, Organisation & Communications – StarHub

Lunch, Networking & Expo Hall Visit

Chairman’s Welcome Remarks


KEYNOTEAdopting Agile Mindsets and Practices to Succeed and Thrive in a VUCA World

  • Anticipating macro drivers that would impact society, customers, employees and businesses
  • Spotting and taking advantage of world trends to outwit and outperform
  • Reimagining work: Finding meaning in change management and corporate innovation

Diana Wu David, Work Futurist & Chief Executive Officer – Future Proof Lab

Upscaling International Business Expansion and Cost-Effective Employment Compliance

  • Navigating regulations, compliance and compensation bands when hiring globally
  • Building and managing a global distributed workforce for rapid growth
  • Proven practices to evaluating, securing and working with strategic EOR partners

Senior representative from Deel

Achieving a 23% Uplift in Performance through ESG

  • Examining how HR can add value beyond AI for businesses to embark on sustainability
  • Pragmatic actions derived from the recent State of Sustainability report in Asia
  • Lifting employee engagement, reducing attrition and improving overall performance

Joanne Flinn, Chairwoman – The ESG Institute

Afternoon Tea Break


Tapping into Generative AI to Create Human-Centric Workplace Experiences

  • Expanding the value of HR technology with robust AI capabilities
  • Fuelling effective organisational and culture change with data-driven people analytics
  • Connecting the dots across employee engagement, performance and development to ensue business success

Senior representative from Culture Amp

Simplifying HR Transformation and Bringing Agility to Workflow Digitisation

  • Strategy, design and implementation: Navigating project risks, change and stakeholder management
  • Automating manual and labour-intensive tasks to enable seamless daily operations
  • Powering greater efficiencies and teamwork to keep HR teams engaged and productive

Closing Remarks & End of Day One

Day 2 (April 25)

Chairman’s Recap


KEYNOTENavigating Disruption through Deep Collaboration

  • Concept of deep collaboration and why it is the game changer for teams aiming to accelerate performance
  • Three essential HR mindsets to lead through disruption and create a more resilient organisation
  • The idea of future fluidity and why it is crucial to the resilience of your organisation

Dr. Tanvi Gautam, HR Influencer, Keynote Speaker, Best Selling Author & Transformational Leadership Expert – Leadershift Inc.

Navigating the Great Workforce Balancing Act

  • Benefitting from an equilibrium between employee flexibility and compliance, empathy and efficiency
  • Key survey findings on how employees feel about employer’s priorities deviating from their best interests
  • How HR leaders can navigate and strike a balance between competing priorities to drive high performance

Rob Squires, Vice President & Head of Sales – Asia & Japan – Dayforce

Morning Tea Break


How Singtel Evolved the Hiring Process with the Use of AI to Create a Faster and More Personalised Experience

  • Creation of an agile process to adapt to a dynamic job market and ever-evolving business requirements
  • Redesign of the candidate journey for a mobile-first and personalised experience that embodies brand values
  • Key learnings gained from this transformation journey and advice for anyone exploring similar technologies

Delia-Ann Ho, Senior Director, Strategic Talent Acquisition, Group People & Sustainability – Singtel
Adam Godson, President & Chief Product Officer – Paradox AI

PANELEstablishing Agile and High Impact HR Operations with Flexible Centres of Excellence

  • Rethinking the CoE value proposition in developing and scaling critical organisational capabilities
  • With systems evolving at a rapid pace, do we risk outpacing the expertise of HR practitioners?
  • Applying progressive practices to CoE initiatives and driving cross-functional HR partnerships

Stephanie Nash, Vice President, HR – Asia Pacific – Ingram Micro
Ming Yet Yap, CHRO – Asia Pacific – Emerson
Priscilla Teo, Group CHRO – National University Health System (NUHS)

Deploying Responsible AI to Enable Transformative Employee Experience and the Future of Work

  • Redefining organisational and digital agility in a post pandemic era
  • Maximising the potential of AI and ML to deliver tangible benefits in HR, IT, planning and finance
  • Making work effortless and delivering an engaging and inclusive experience for all


Lunch, Networking & Expo Hall Visit


The Modern Approach to Unifying Employee Experience and Cultivating Award-Winning Culture

  • Leveraging emerging rewards and recognition trends to drive employee belonging at the workplace
  • Mitigating bias and contextualising employee feedback and sentiments to guide meaningful action
  • Recognising challenges and systemic barriers to real inclusion and workplace excellence

Senior representative from Achievers

PANELThe Rise of Women Leaders: Actionable Strategies to Achieve True Gender Equity in Leadership

  • Overcoming barriers and establishing necessary structures to promote women’s leadership
  • Implementing gender parity practices and holding management accountable on progress
  • Dissecting the various dimensions of diversity and offering a holistic view of inclusivity strategies

Dr. Tanvi Gautam, HR Influencer, Keynote Speaker, Best Selling Author & Transformational Leadership Expert – Leadershift Inc.

Sophie Guerin, Global Head of Inclusion – Wealth & Personal Banking – HSBC

Afternoon Tea Break


Driving Cultural Transformation and Making Meaningful Change to People Engagement

  • The power of cultural change and its impact on business growth and success
  • Elements and benefits to building a connected employer-employee relationship
  • How a positive workplace environment can pay dividends in employee retention and happiness

Sehr Ahmed, Group Chief People Officer – Singapore Post

The Convergence of Employee and Customer Experiences – Winning on both Fronts

  • Designing and delivering EX that translates to CX excellence
  • Battling for talent and customer loyalty – How does one impact the other?
  • Devising a complete game plan to win the hearts and minds of employees and customers

Closing Remarks & End of Conference